Shipping Policy
# Shipping Policy
**Last Updated: September 16, 2026**
At **Drynoory**, operated by **GirDhaan**, we aim to process and deliver customer orders safely and within the estimated delivery time.
## 1. Order Processing
Orders are generally processed within **1–2 business days** after successful order confirmation and payment, where applicable.
Orders may take additional time to process during weekends, public holidays, promotional periods, or due to circumstances beyond our reasonable control.
## 2. Shipping & Delivery Time
After dispatch, estimated delivery time is generally:
* **Gujarat:** 2–4 business days
* **Other locations in India:** 3–7 business days
These are estimated delivery times and are not guaranteed delivery dates.
Actual delivery time may vary depending on the delivery address, courier availability, weather conditions, public holidays, remote locations, or other circumstances affecting transportation.
## 3. Shipping Charges
Applicable shipping charges, if any, will be displayed to the customer during the checkout process before the order is placed.
Any applicable free-shipping offer will be clearly mentioned on the website or during checkout.
## 4. Order Tracking
Once an order has been dispatched, tracking information may be shared with the customer through the contact details provided during checkout.
Customers can use the tracking information to check the status of their shipment through the applicable courier service.
## 5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
* Full name
* Mobile number
* House/shop number
* Street/locality
* City
* State
* PIN code
We are not responsible for delays or failed delivery caused by an incorrect or incomplete address or contact information provided by the customer.
## 6. Failed Delivery
If a courier partner is unable to deliver an order because the customer is unavailable, the address is incorrect, or delivery attempts are unsuccessful, the courier may make additional delivery attempts or return the package to us.
If an order is returned because of incorrect customer-provided information or repeated failed delivery attempts, additional shipping charges may apply for re-shipment where applicable.
## 7. Delayed Delivery
Although we work with delivery partners to meet estimated delivery timelines, delays may occur due to:
* Weather conditions
* Public holidays
* Natural events
* Courier operational issues
* Transportation disruptions
* Remote delivery locations
* Other circumstances beyond our reasonable control
If a significant delay occurs, customers may contact our support team for assistance.
## 8. Damaged Package
If a package appears damaged at the time of delivery, customers are encouraged to take photographs or videos of the package and contact us as soon as possible.
For damaged or incorrect products, please refer to our **Refund & Return Policy**.
## 9. International Shipping
Currently, orders are intended for delivery **within India**, unless international shipping is specifically offered and mentioned on the website.
## 10. Contact Us
For questions regarding shipping or delivery, please contact us:
**Brand Name:** Drynoory
**Legal Name:** SAVALIYA KIRTAN VITTHALBHAI
**Trade Name:** GirDhaan
**Business Constitution:** Proprietorship
**Website:** drynoory.shop
**Phone:** +91 96527 70166
**Email:** [support@drynoory.shop](mailto:support@drynoory.shop)
### Business Address
**Floor No.:** 5th
**Shop/Flat No.:** SHOP-505 AND 505
**Building Name:** Orbit 1
**Road/Street:** Saroli Road
**Nearby Landmark:** Kaylee International
**Locality/Sub Locality:** Punagam
**City:** Surat
**District:** Surat
**State:** Gujarat
**PIN Code:** 395010
**Country:** India
**Drynoory — Operated by GirDhaan**